![]() This happens if you leave your headphones turned on but out of range of your paired phone or USB adapter for more than 7 days. Your headset conserves its battery power by entering into DeepSleep mode. Set your target phone by going to Plantronics Hub for Windows or Mac > Softphones > Software Settings > Target Softphone.For Skype for Business, press and hold the headset's Call button for 2 seconds to interact (application required).For Microsoft Teams, tap the headset's Call button to interact (application required).To turn ANC off, slide the switch away from "ANC." (ANC) reduces external noise and enhances your music and sound quality. Note: Sensors cannot be disabled while streaming audio. Repeat to reactivate the LED flashes purple then blue. Hold both the Mute and Call buttons for more than four seconds until the LED flashes purple then red.Manage sensors through Plantronics Hub software.You can disable your headset-smart sensors several ways: Press and hold both the Mute and Play or pause buttons for more than 4 seconds until the LEDs flash purple twice, being careful to not touch the earcup padding or allow it to come in contact with surfaces.With your headset turned on, charge your headset on the charge stand for 10 seconds.There are two ways to reset the headset sensors. You must reset the sensors if they are not working as expected. Note: *Functionality varies by application. Resume music or media (if playing previous to taking off.)* Table Sensors: Basics With active sensors Smart sensors respond when you put on or take off your headphones. Note: Functionality varies by application. Note: Functionality varies by application, and does not function with web-based apps.ĭouble-tap the Call button to go to the next track or triple-tap the Call button to play the previous track. Put on or take off the headset (requires active smart sensors.).Rotate the volume wheel forward (+) or backward (-) to control the volume. Control the level of ambient noise you hear by adjusting the volume wheel. While not on a call, tap the red Mute button to activate OpenMic and hear your surroundings. You can add a voice prompt notification by managing your mute features with Plantronics Hub for Windows and Mac. * Plantronics Hub for Windows and Mac required (/software or go to If you have muted an active call and you start to speak, then a desktop notification reminds you that you are on mute. If your smartphone has a voice-enabled assistant, press and hold the Call button for two seconds and wait for the phone prompt and then tell the phone to dial the number of a stored contact.ĭuring a call, briefly press the mute button to mute the microphone on the inline controller. To dial your last number you dialed, double-tap the Call button. Tap the Call button or use your softphone. ![]() ![]() Setting up your Dell Premier Wireless ANC Headset - WL7022Ĭonnecting the Wireless ANC Headset WL7022 ( Figure.4 Dell Premier Wireless ANC Headset - WL7022 Controls) In the first 2 software those are available from their sites and are free, as for the same reason they have their iOS and Android counterpart apps so the end user can keep customizing or even locate the headset if cant find it.( Figure.3 Dell Premier Wireless ANC Headset - WL7022 Front View) It helps on keeping track of current inventory of headsets/adapter and their use as well, following company policies and allows the user to obtain diverse reports among them, Customer Satisfaction, Time per call, Solved solution in real time and if end user has been using the headset in a proper volume. The Plantronics Manager Pro is a paid software for enterprises. Poly Lens offers a more user friendly interface with a easy to find settings, the same App even provide feedback in best practices and keeps track of the health and wellness of the end user. This is the most familiar interface if you have used the Plantronics Hub before, easy to find tabs let user to verify status of the headset, turn on/off features as busy lights, ringtones and primary device. Inventory management, plus Customer satisfaction reports (Manager Pro only).Customization of the headset, allowing end user to have better sound quality.Latest update in firmware on headset and adapters so can work joinly with must of the UC applications.Support for Plantronics Blackwire corded and Voyager wireless headsets.One of the is the Plantronics Hub for Windows/Mac, the Poly Lens App for the desktop and the Plantronics Manager Pro. After Plantronics and Pol圜om joined forces, now known as Poly, they release the newest software for their headsets, these can be found on either PC or Mac compatible.
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